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McGraw-Hill Publishing Company
Working Knowledge Description: This text aims to show how to exploit the full potential of an organization`s most valuable asset - the collective knowledge of its people. Examples are used from multi-national corporations and the author addresses issues of knowledge management across borders and cultures. It aims to offer an interdisciplinary, high-level executive perspective, yet with a hands-on and experience-based approach, presenting a framework for cataloguing knowledge and storing it in appropriate formats, so that it can be easily used by those who need it. The book also examines the relationship between knowledge and strategy and knowledge and technology.... Read More about the "Working Knowledge" on the The Nile Book Store Website

McGraw-Hill Publishing Company
World Class Quality Description: This volume supplies a practical and understandable set of tools for solving, or preventing, chronic quality problems.... Read More about the "World Class Quality" on the The Nile Book Store Website

McGraw-Hill Publishing Company
World-class Warehousing And Material Handling Description: Using case studies and best practices to illustrate principles and systems in world-class warehousing, this book outlines a warehouse master plan designed to assure high levels of customer service, reduce costs, increase quality and support a corporation`s overall logistics strategy.... Read More about the "World-class Warehousing And Material Handling" on the The Nile Book Store Website

Random House USA Inc
Zapp: Lightning Of Empowerment Description: ZAPP! is a modern-day fable that explores the concept of empowerment in easily recognizable and applicable terms. It details what managers and organizations must do to create and maintain an empowered work force - dedicated to constant improvement in terms of quality, output, sales and customer satisfaction. Most managers know that revitalization in their companies must occur from the ground up. But how can they get that message to employees without applying the kind of pressure that makes them even less productive? Much more accessible than other works on participative management, ZAPP! shows managers how to encourage responsibility, acknowledgement, and creativity so that employees feel they `own` their jobs. With hands-on examples, ZAPP! shows readers the basics that allow them to use this principle in every situation, from large meetings to one-on-one conversations to formal evaluations, and really get results. ZAPP! has been inspiring managers worldwide for more than a decade, selling 4 1 - 2 million copies in 10 languages.... Read More about the "Zapp: Lightning Of Empowerment" on the The Nile Book Store Website

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